NAZANEEN AZIZI®

1. Introduction

This Privacy Policy outlines how NAZANEEN AZIZI® Styling, operated by NAZANEEN AZIZI, LLC (“NAZANEEN AZIZI Styling”, “NAZANEEN AZIZI, LLC”, “stylist”, “we,” “us”, “our”), collects, uses, and protects any information provided by users (“user(s)”, “visitor(s)”, “you”, “your”, “client(s)”) of our website, NazaneenAzizi.com, and our personal styling and wardrobe consulting services. Protecting your privacy is paramount to us, and we are committed to ensuring that your personal information is secure. This Privacy Policy (“Policy”) outlines our practices regarding the collection, use, disclosure, and protection of personal information obtained from visitors to our website, clients, and individuals who interact with us.

By using our website or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Policy.

We reserve the right, in our sole discretion, to change or modify any or all of the Privacy Policy at any time, effective immediately upon the posting of the revised Policy on the website. You will find the most current version here: https://nazaneenazizi.com/privacy-policy/ with an accurate “Last Updated” date found at the end of this page.

Your continued use of our website or services following the posting of updated Privacy Policy means you agree to any such changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If you do not agree to any changes to this Privacy Policy, you may choose to discontinue your use of our website and services or exercise your rights to withdraw consent and request the deletion or anonymization of your personal information, as described in this Policy.

Please also review our Terms of Service and Use here https://nazaneenazizi.com/terms-of-service/, which governs your use of our website and/or services, to understand our practices.

If you have any questions or comments about this Privacy Policy, please contact us at legal@nazaneenazizi.com.

2. Information We Collect

We may collect the following types of personal information from you in order to provide and improve our services, personalize your experience, and communicate with you effectively. The types of personal information we may collect include, but are not limited to:

• Contact Information: Including your name, email address, phone number, and postal address, and additional contact details you provide when booking an appointment, filling out our Glam Guide questionnaire intake form, placing an order, or contacting customer support.
• Personal Details and Style Preferences: Including but not limited to, your age, gender, occupation, lifestyle, budget, clothing sizes, preferred brands, fashion preferences, and style inspirations. This information helps us provide personalized styling recommendations and tailor our services to your individual tastes and preferences. This information may also be used for demographic analysis, market research, and targeted advertising purposes, but it is always collected on an optional basis and with your consent.
• Payment Information: When you make a purchase or engage our services, we may collect payment details, such as your debit or credit card details, or other payment methods you use to make purchases on our website. However, please note that we do not store or process your payment information directly; it is securely processed by our third-party payment processors.
• Communications: Demographic information or correspondences, inquiries, or feedback that you voluntarily provide to us or that we collect about you. This also includes records of your interactions with us, including emails, messages, phone calls, and social media interactions. This information helps us respond to your inquiries, provide customer support, and improve our communication with you over time.
• Device Information: Such as your device type, operating system, browser type, IP address, and other technical information collected automatically when you visit our website. This information helps us analyze website usage, diagnose technical issues, and improve the performance and security of our website.
• Website Usage Information: Such as the pages you visit, the links you click, the services you view, and the actions you take on our website. This information helps us understand how visitors interact with our website, optimize the user experience, and tailor our content and offerings to your interests and preferences.
• Cookies and Similar Technologies: For more information about the cookies and similar tracking technologies we use and how you can control them, please refer to our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

• Providing Personalized Styling Services: Your personal style choices are invaluable to us in offering personalized fashion recommendations and styling services tailored to your individual preferences. By analyzing your clothing sizes, preferred brands, style preferences, and past purchase history, we strive to curate a unique and enjoyable shopping experience for you. To deliver personalized styling services, both virtually and in-person, we utilize your personal information to schedule consultations and service package orders you place on our website, including fulfilling orders, processing payments, and providing you with invoices and order confirmation. This includes verifying your identity, validating your payment details, and communicating with you regarding your service package orders.
• Communications: We use your contact information to communicate with you about your service package orders, inquiries, requests, newsletters, updates, and promotional offers. This may include sending transactional emails, such as order confirmations and appointment notifications, as well as responding to your inquiries and providing customer support.
• Customer Relationship Management: We maintain records of your interactions with us, including communications, transactions, and preferences, to manage our relationship with you effectively. This helps us provide you with personalized support, address any concerns or issues you may have, and ensure a consistent and positive experience across all touchpoints.
• Improving Our Website and Services: We analyze website usage data and customer feedback to identify areas for improvement and enhance the user experience on our website. This includes optimizing website functionality, evaluating the effectiveness of marketing campaigns, and personalizing content and recommendations to better meet your needs.
• Marketing and Advertising: With your consent, we may use your personal information to send you promotional materials, special offers, new services, newsletters, recent blogs, and relevant, targeted advertisements based on your interests and preferences. You may opt out of receiving these communications at any time by following the unsubscribe instructions provided in the emails.
• Research and Development: We may use aggregated and anonymized data for research and development purposes, such as analyzing trends, conducting market research, and improving our services. This data does not identify you personally and is used solely for statistical or analytical purposes.
• Legal Compliance: We may process your personal information for internal record keeping purposes, maintaining accurate administrative records to comply with legal obligations to which we are subject, including but not limited to tax and accounting requirements, fraud prevention, and responding to legal requests or proceedings. We may also use your information to enforce our policies and protect our rights and the rights of others.

4. Data Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online and offline. These measures are designed to ensure the confidentiality, integrity, and availability of your personal information and to mitigate the risks associated with its processing.

While we take reasonable precautions to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information. If you have reason to believe that your interaction with us is no longer secure or if you suspect any unauthorized access to your personal information, please notify us immediately using the contact information provided below.

5. Information Sharing

We do not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your information with trusted third-party service providers who assist us in delivering our services, subject to strict confidentiality agreements. We may share your personal information with the following categories of recipients, for the purposes described in this Privacy Policy:

• Service Providers: We may disclose your personal information to third-party service providers who assist us in operating our website, processing payments, fulfilling orders, providing customer support, conducting marketing campaigns, analyzing website usage data, and performing other services on our behalf. These service providers are contractually obligated to only use your personal information in accordance with our instructions and for the purposes specified in our agreements with them.
• Affiliates: We may disclose your personal information to our affiliates, subsidiaries, and parent companies for business and operational purposes. This may include sharing information within our corporate group for administrative, financial, and strategic purposes, such as managing customer accounts, conducting market research, and improving our products and services.
• Legal Compliance: We may disclose your personal information when required by law or in response to legal requests or proceedings, such as court orders, subpoenas, or government inquiries. We may also share your information when necessary to comply with applicable laws, regulations, or regulatory requirements, including but not limited to tax and accounting obligations, fraud prevention, and protecting our rights and the rights of others.
• Protection of Rights: We may disclose your personal information when necessary to protect our rights, property, or safety, or the rights, property, or safety of our customers, employees, or other individuals. This may include sharing information to prevent fraud, investigate potential violations of our terms of service, enforce our policies, or respond to claims or allegations of misconduct.

We will not sell, rent, or disclose your personal information to third parties for their own marketing purposes without your explicit consent.

6. Your Rights

As an individual whose personal information we process, you have certain rights regarding your personal information. These rights may vary depending on your location and applicable data protection laws, but they commonly include:

• Right of Access: You have the right to request access to the personal information we hold about you and to receive a copy of that information. This includes information about the purposes of the processing, the categories of personal information concerned, and the recipients or categories of recipients to whom the personal information has been or will be disclosed.
• Right to Rectification: If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update that information.
• Right to Erasure: You have the right to request the erasure of your personal information in certain circumstances, such as when the personal information is no longer necessary for the purposes for which it was collected, or when you withdraw your consent and there is no other legal basis for processing.
• Right to Object: You have the right to object to the processing of your personal information in certain circumstances, such as when the processing is based on our legitimate interests or for direct marketing purposes. We will stop processing your personal information unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or unless we need to continue processing the information for the establishment, exercise, or defense of legal claims. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by unsubscribing from our marketing communications.
• Right to Withdraw Consent: If we rely on your consent as the legal basis for processing your personal information, you have the right to withdraw that consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

To exercise any of these rights or for any questions or concerns about this Policy or our data practices, please contact us using the information provided below. We may require additional information from you to verify your identity and process your request. Please note that certain rights may be subject to limitations and exceptions under applicable data protection laws, and we may be unable to comply with your request in certain circumstances. If we are unable to comply with your request, we will provide you with a detailed explanation of the reasons for our decision.

7. Cookies and Similar Technologies

Cookies and similar technologies are small text files that are stored on your device when you visit our website or interact with our online services. These technologies help us improve your experience, analyze website usage, and personalize content and advertisements. Below is an overview of the types of cookies and similar technologies we may use, as well as their purposes:

• Essential Cookies: These cookies are necessary for the functioning of our website and cannot be disabled in our systems. They are usually set in response to actions you take on our website, such as setting your privacy preferences, logging in, or filling out forms. You can set your browser to block or alert you about these cookies, but some parts of the website may not function properly.
• Analytical/Performance Cookies: These cookies allow us to analyze website usage and track user behavior in order to improve the performance and functionality of our website. For example, we may use these cookies to determine which pages are most popular, identify patterns of usage, and troubleshoot technical issues.
• Functionality Cookies: These cookies enable us to provide enhanced functionality and personalization on our website, such as remembering your preferences and settings. For example, we may use these cookies to remember your language and currency preferences, personalize your shopping experience, and provide you with relevant recommendations and content.
• Advertising/Targeting Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may be set by us or by third-party advertising networks and providers. For example, we may use these cookies to display targeted advertisements based on your browsing habits and interests, both on our website and on other websites that you visit.
• Social Media Cookies: These cookies are set by social media platforms (e.g., Facebook, Twitter, Instagram) when you interact with social media features on our website, such as sharing content or logging in through social media accounts. These cookies may be used to track your browsing behavior across different websites and build a profile of your interests for targeted advertising purposes.
• Other Technologies: In addition to cookies, we may also use other tracking technologies, such as web beacons (also known as pixel tags) and tracking pixels, to collect information about your interactions with our website and online services. These technologies may be used for similar purposes as cookies, such as tracking user behavior and measuring the effectiveness of advertising campaigns.

You have the right to choose whether to accept or reject cookies and similar technologies on our website. You can manage your cookie preferences and settings through your web browser or device settings. Please note that disabling certain cookies may affect the functionality of our website and your ability to access certain features and services.

By continuing to use our website and services, you consent to the use of cookies and similar technologies as described in this Policy and our Cookie Policy. If you have any questions or concerns about our use of cookies and similar technologies, or if you would like more information about specific types of cookies we use, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. The specific retention period for your personal information may vary depending on the purposes for which it is processed and the legal requirements applicable to our business. In determining the appropriate retention period for your personal information, we take into account various factors, including:

• Purpose of Processing: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing services to you, processing transactions, communicating with you, and complying with legal obligations.
• Legal Requirements: We may be subject to legal requirements that require us to retain certain types of personal information for a specified period of time, such as tax and accounting regulations, consumer protection laws, and regulatory requirements.
• Business Needs: We may retain personal information for as long as necessary to maintain accurate business records, conduct internal audits, resolve disputes, and protect our legal rights and interests.
• User Preferences: We respect your preferences regarding the retention of your personal information and will honor any requests you make to delete or anonymize your information, subject to applicable legal requirements and exemptions.

Once the retention period expires, we will securely delete or anonymize your personal information in accordance with our data retention policies and procedures. If we are unable to delete or anonymize your personal information for technical reasons, we will securely isolate it from any further processing and implement appropriate safeguards to prevent unauthorized access or use.

If you have any questions or concerns about the retention of your personal information, or if you would like to request the deletion or anonymization of your information, please contact us using the information provided below. We will respond to your request in accordance with applicable data protection laws and regulations.

9. International Transfers

As our business operates exclusively within the United States of America, we do not engage in international transfers of personal information. All data processing activities are conducted within the territorial boundaries of the United States.

By using our services, you acknowledge and agree that your personal information may be processed in the United States, which may have different data protection laws than your country of residence. However, we ensure that any such transfers comply with applicable data protection laws and take appropriate measures to safeguard your personal information.

If you have any questions or concerns about how your personal information is handled, please contact us using the contact information provided below.

10. Website Host Provider

Please note that our website host provider, WordPress, may also collect information as part of their hosting services. We encourage you to refer to WordPress’s privacy policy and terms of service to understand what information they collect and how it is used.

11. Social Media

We may engage in social media marketing and utilize social media platforms to promote our services. Any information you provide on our social media pages is subject to the privacy policies of those platforms. We recommend reviewing the privacy policies and terms of service of these platforms before engaging with our social media content.

12. External Links

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and they are not governed by this privacy statement.

13. Children’s Privacy

Protecting the privacy of children is important to us, and we are committed to complying with applicable laws and regulations regarding the collection, use, and disclosure of personal information from children. Our website and online services are not directed at or intended for use by individuals under the age of 18 (or under the age of 16 in certain jurisdictions, as required by applicable law), and we do not knowingly collect personal information from children without verifiable parental consent.

If we become aware that we have inadvertently collected personal information from a child without proper consent, we will take prompt action to delete that information from our records. If you believe that we may have collected personal information from a child without proper consent, please contact us using the contact information provided below, and we will take appropriate steps to address your concerns.

Parents and guardians are encouraged to monitor and supervise their children’s online activities, and to help enforce our Privacy Policy by instructing their children never to provide personal information through our website or online services without their permission.

We are committed to protecting the privacy and safety of children online and to complying with all applicable laws and regulations governing children’s privacy. By using our website and online services, you represent that you are at least the age of majority in your jurisdiction or that you are the parent or legal guardian of any child using our website or online services.

14. Contact Information

Thank you for your trust and confidence in NAZANEEN AZIZI Styling. If you have any questions or comments regarding this Privacy Policy, our data practices, or your personal information, please contact us at:

NAZANEEN AZIZI Styling
legal@nazaneenazizi.com
nazaneenazizi.com
Los Angeles, CA
LAST UPDATED: 6.11.2024